Budget and workforce are invaluable resources at the state and local levels of government, and both are hard to come by. This is especially true for small and rural communities. Increasingly complicated IT environments and aging workforces only make things harder. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. That is why we assign each client a friendly point of contact who can answer any questions you might have. Your point of contact acts as your ambassador (Technical Account Manager) to the managed IT support we provide to your company.
These features can help organizations determine which alternative best aligns with their needs and expectations. We appreciate your interest, but our solution is currently designed for larger enterprise organizations. While we can’t work together directly right now, we’re here to support your growth with our extensive library of free resources and content. Many companies start planning 6-12 months before Unified renewal. While switching mid-contract can be complex, it’s not impossible. However, to mitigate contractual headaches, try to engage legal and procurement early.
Understand Contract Flexibility
While Microsoft Unified Support offers extensive coverage, many organizations are exploring alternatives due to increasing costs and the desire for more flexible support options. You get all of the tech support solutions you need for less. Get access to our professional support at a price you can afford. We make sure your Microsoft technology stack is always running smoothly, so you experience minimal downtime.
- Our Microsoft Enterprise Support gives you direct access to the entire team of experts necessary to support it.
- I looked at US cloud, but some unfavorable reviews and $30k minimum to start.
- For example, US Cloud is laser-focused on the entire Microsoft stack, delivering enterprise-grade support across Azure, M365, and Dynamics.
- Book a call today to start evaluating US Cloud as the right-fit Microsoft Unified Support competitor for your team.
- That way, you’ll be able to confidently sign the support contract with the knowledge that you’ve selected the best option.
Mistake #4: Focusing Only on Cost Savings
Reports from industry analysts, VAR/LAR’s, and client companies all confirm the significant price increases for Microsoft Premier Support underway. Support costs are rising +50% year-over-year (or more) for a large portion of customers. Chances are, your team has only seen each other over video conferences in the past year. To ease the stress of working from home, your office needs a virtual, user-friendly workplace setup. About 90% of C-Suite leaders plan to mature their digital business strategies this year. A solid Microsoft strategy can improve productivity and cut costs.
Microsoft Premier Support
If you are worried about changes to Microsoft’s Premier service, give us a call today. They get to know your business inside and out, so they can always connect you with the best reactive and proactive services for your Microsoft technologies. Any time you have a question about your service, contact your point of contact. You need your technology to run properly, but a Microsoft Premier Support contract can be cost-prohibitive. The new Unified Support enterprise agreement is proving to be even more expensive.
A More Affordable Solution
Balance pricing with service depth, issue resolution time, and long-term value. The cheapest vendor isn’t much help if they can’t solve a critical Azure outage. Dynamic Consultants Group has experience supporting all Microsoft technologies.
Chief Technical Officers Strike Gold with US Cloud’s Microsoft Third-Party Support
We offer a complete Microsoft Premier Support package for your company. With offices based in the United States, Europe Reset Microsoft 365 login credentials and Asia we are always available to provide 24/7 support. Cut your support costs in half, while getting 10X faster response times vs Microsoft. Get real time support from Microsoft Certified Engineers.
When the time comes for a deployment, Microsoft-certified engineers can serve as a contact to offer strategic and tactical guidance. This is helpful for agencies that don’t require a deployment partner but have questions that can be resolved via a phone call with a Microsoft-certified engineer. With IncWorx, you can save up to $300,000 per user, per year. And get fast, responsive service from senior-level experts who understand the support your business needs. Each has a place, but for many enterprise IT teams, US Cloud provides the right mix of specialization, responsiveness, and pricing. Book a call today to start evaluating US Cloud as the right-fit Microsoft Unified Support competitor for your team.
This rapid response speeds your resolution and helps you keep your mission-critical systems up and running all while saving you money. Microsoft Unified Support is a comprehensive support model designed to assist organizations in managing their Microsoft products and cloud services. It provides a single point of contact for all Microsoft-related issues, offering technical support, problem resolution, and advisory services. The program aims to streamline support processes and enhance the overall experience for enterprise customers. Microsoft Services Premier Support options are available for our enterprise customers and partners.